Shipping & Returns

Orders

Unfortunately, we cannot cancel orders after they are placed. Humble Queens items are custom made. Therefore, please be sure to check size, color, style, ect when placing your order.

 If you have any questions and or problems while placing an order please send a email to info@humblequeens.com

Shipping policy

  • After you’ve placed an order, items are fulfilled and shipped within 5-7 days. Please allow 3-5 days for the delivery of your order. 

  • UPDATE: March 2020 Due to Covid -19 Shipping times may be delayed beyond 10 days. Please allow up to 15 days for orders to arrive, although your order may still arrive within the 7-10 day window. 

  • Please expect a slight delay of delivery in your order if, your order has been placed during a holiday and or site blowout sale.

  • Orders are shipped via USPS. 

  • As a follow-up to you regarding your order, a tracking number will be emailed to you for delivery updates.

  • Humble Queens is not responsible for lost, mishandled or misplaced orders by USPS. 

Return & Exchange policy

We strive for excellent customer service satisfaction and, truly want you to love your Humble Queens apparel and items!

All items are custom made therefore, NO REFUNDS will be issued but we will offer an exchange within 7 days of receiving your order for online credit ONLY.

Humble Queens

PO BOX 658

Mendenhall, MS 39114​

Please send us an email with your Order# prior to sending your exchange. Email us at info@humblequeens.com